Careers

The Tulsa Metro Chamber is the principal business-driven leadership organization improving the quality of community life through the development of regional economic prosperity. Through more than 3,000 member organizations, the Chamber represents more than 175,000 regional employees and utilizes 2,800 volunteers to achieve its mission.

The Chamber represents the Tulsa region in job creation, visitor development, member services, education, workforce attraction and regional advocacy. In 2005, 2008 and 2010 the American Chamber of Commerce Executives named the Tulsa Metro Chamber as the nation’s best when it was selected as the Chamber of the Year. 

Interested candidates for the positions listed should submit resume, cover letter and salary history to careers@tulsachamber.com.


Position Description
Senior Project Leader, BRE
REPORTS TO: VP Economic Development

Senior Project Leader, BRE is responsible for assisting and supporting existing business in our region, maintaining and managing a volunteer base to work in conjunction with Chamber Economic Development staff members. This individual works cooperatively with resource and regional partners in an effort to grow and promote existing businesses in our communities, and manages projects which are the outcome of this work.

PRINCIPAL DUTIES AND RESPONSIBILITIES
Majority of duties performed, but not meant to be all-inclusive nor prevent other duties from being assigned as necessary

Organizes and maintains programs to survey, inventory and support local businesses. Seeks out existing/expanding businesses and offers appropriate resources of the Chamber and its allies.

Supports the Chamber’s efforts and programs to assist local businesses by maintaining an appropriate database on transportation, utilities, and other infrastructure. Provides consultative expertise with businesses as requested, utilizing Chamber resources and partner network. Responsible for the management of projects created through BRE visits with regional companies, working cooperatively with regional economic development and resource partners.

Maintains summary records of assistance provided to clients and compile reports as needed. Manages Executive Pulse database and provides reports as requested.

Maintains contact with local elected officials and key government staff members; maintains a detailed understanding of local government structures and procedures, especially the boards and authorities which govern development. Coordinates advocacy as appropriate for business clients with staff and before the appropriate board and authorities as issues arise.

Organizes and manages ad-hoc staff of volunteers as assigned that are created to study various business and development issues. Maintains appropriate database information, prepares final product and markets/disseminates results to appropriate audiences.
Organizes, facilitates and stages events related to business retention and expansion as needed.

KNOWLEDGE, SKILLS and ABILITIES
Minimum education, experience, technical, and communication skill levels, and licenses/certificates normally required to perform the duties of this position.


• Excellent analytical and organizational skills
• Excellent interpersonal skills, including public speaking
• Extensive written and verbal communication skills
• Working knowledge of PC, Microsoft Word and industry software, email, D & B database, etc.
• Mature approach in handling business professionals
• Working knowledge of financial analysis techniques, reports, business plans, etc.
• Knowledge of Chamber of Commerce functions and programs
• Extensive experience in working with volunteers

This level of knowledge is normally acquired through completion of a Business Degree in Business or related field and 3-5 years experience.


Position Description
Director of Convention Services -
REPORTS TO: VP CONVENTION & VISITORS BUREAU

The Director of Convention Services is responsible for organizing, coordinating and directing all operations, programs and personnel required for servicing conventions and trade shows. Works with VisitTulsa sales staff and meeting planners to determine servicing requirements and other support needed by organization and attendees.

PRINCIPAL DUTIES AND RESPONSIBILITIES
Majority of duties performed, but not meant to be all inclusive nor prevent other duties from being assigned as necessary. Non-essential functions identified with an asterisk '*'

• Reviews files on meetings, conventions and trade shows, developing relationships with key contacts for each convention.
• Conducts site inspection trips for booked conventions and plans required services with meeting planners.
• Actively promotes CVB services to organizations by communicating via phone, meetings, and correspondence with meeting planners, committees, hotels, public facilities and area attractions.
• Develops that portion of the Division Marketing Plan which pertains to convention services; maintains level of accomplishment necessary to achieve/surpass goals as established for the Convention and Visitors Division
• Provides promotional materials/information to conventions as requested by clients and provide name badges as requested.
• Provides input in the development and maintenance of convention services such as brochures, maps, banners, photos etc.
• Manages the Tulsa Convention Housing Bureau (TCHB)/PassKey program.
• Partners with the Communications Division and regional hotels and attractions to maintain, update and print directory of convention services, with transportation, local attractions, entertainment, sightseeing tours, social functions, outdoor activities, information, etc.
• Provides information about upcoming meetings, conventions, and events to Visit Tulsa Communications Manager for release to local newspaper and visitors’ center; works with the communications department by forwarding suggested news releases received from planners.
• Oversees Team Tulsa bi-monthly meetings that will include programming related to the hospitality industry in the city.
• Oversees maintenance of all client files in SimpleView.
• Maintains inventory of literature and service collateral
• Prepares post convention reports and other reports as requested.
• Works as a liaison with the bureau sales staff and hospitality industry on special projects; i.e.,FAMs, sales missions, etc.
• Perform other duties as requested.

KNOWLEDGE, SKILLS and ABILITIES:

A minimum of four years experience in supervisory capacity in a hospitality related field; demonstrated success in tour and travel; convention, trade show, or event sales and marketing. Public relations/communications experience helpful

• Excellent knowledge of sales and marketing techniques
• Thorough knowledge of hotel convention sales and convention services
• Excellent written and verbal skills; ability to speak publicly and represent MTCC as required
• Working knowledge of Microsoft Office Suite programs required
• Working knowledge of SimpleView and PassKey preferable.

This level of knowledge is normally acquired through completion of a Bachelor's degree in sales/marketing; meetings destinations management; public relations/communications; business administration.

Experience: A minimum of four years experience in supervisory capacity in a hospitality related field; demonstrated success in tour and travel; convention, trade show, or event sales and marketing. Public relations/communications experience helpful.

Participate in education or training programs related to sales, marketing, communications/public relations, and convention services. Must be proficient in the use of personal computers.



Position Description
Program Coordinator, Government Affairs REPORTS TO: SVP of Government Affairs

SUMMARY STATEMENT:
The Program Coordinator - Government Affairs will assist the Government Affairs team in planning, organizing, promoting, and implementing quality legislative priorities and advocacy for the Chamber membership and Tulsa regional partners; and provides networking and communications opportunities for members through organized events with local, state and federal elected officials. The Program Coordinator is primarily responsible for providing support to all Government Affairs events and programming, as well as routine administrative support. 

PRINCIPAL DUTIES AND RESPONSIBILITIES
Majority of duties performed, but not meant to be all inclusive nor prevent other duties from being assigned as necessary. Non-essential functions identified with an asterisk '*'

• Manage scheduling of Government Affairs events, including Congressional Forums, State of the City, State of the State, Speaker/Pro Tem Forum, Regional Day at the Capitol, Monthly Capitol Luncheons, Legislative Briefing Breakfasts, HR Forums, and others.
• Manage invitations to elected officials and regional partners to Government Affairs events, and maintain up-to-date RSVP lists.
• Manage and coordinate event agendas and schedules in coordination with Events Department and other Government Affairs staff.
• Assist with the OneVoice Legislative Agenda process by attending task force meetings and providing support to Manager and Director.
• Manage internal and external meeting scheduling for Government Affairs Department and in coordination with other internal and external entities.
• Make calls for events and meetings to ensure they have good attendance.
• As a skilled specialist, completes tasks in creative and effective ways.
• Works on assignments requiring considerable judgment and initiative. Understands implications of work and makes recommendations for solutions.
• Responsible for managing and maintaining schedules for the SVP, requiring interaction with both internal and external executives and assistants, as well as other parties, to coordinate and set up a variety of complex meetings.
• Some meetings require early morning set-ups; some may require early evening attention.
• Determine methods and procedures on new assignments. May provide guidance to other personnel.
• Managing a demanding calendar which includes appointments, meetings, travel arrangements.
• Maintain the Government Affairs legislative advocacy website, OneVoiceTulsa.com.
• Develop and maintain information on an internal software database, SBA.
• Type routine correspondence, memoranda, letters and forms. Assist in the assembly of presentation reports and meeting materials.
• Schedule travel for the SVP and Managers in the Government Affairs department.
• Manage Outlook calendars and coordinate internal and external meetings and events for the Government Affairs team.
• Provide additional support in day-to-day operations of the Government Affairs division.
• Responsible for achieving a satisfactory rating annually as it relates to approved annual objectives and talent development action plan (TDAP).
• Accountable by assuring that all direct reporting staff, if applicable, has achieved their annual development goals.
• Performs other incidental and related duties as required and assigned.

KNOWLEDGE, SKILLS and ABILITIES:
Minimum education, experience, technical and communication skill levels and licenses/certificates normally required to perform the duties of this position

• Bachelor’s Degree strongly preferred; High School Diploma or GED required.
• 1+ years of experience in government, marketing, public relations, journalism, communications or event planning preferred.
• Strong familiarity with the political process at the local, state, and federal levels.
• Aptitude for working and building relationships with high-level Chamber volunteers, elected officials, and community stakeholders.
• Excellent verbal and written communications skills
• Ability to manage multiple projects and objectives simultaneously and work under tight deadlines.
• Highly detail-oriented with superior organizational skills.
• Working computer knowledge in the Microsoft Office Suite, as well as database and website management.
• Ability to work a flexible schedule as needed.
• Capable to thrive in a fast-paced environment. Ability to prioritize and manage multiple projects at one time.
• Strong interpersonal skills, excellent written and verbal communication skills, insight into group dynamics, and the ability to develop and foster relationships.
• Ability to handle sensitive and confidential situations and documentation.

WORK AND PHYSICAL REQUIREMENTS
Minimum physical requirements to perform position.

• Work environment: Normally a typical office environment, with minimal exposure to excessive noise or adverse environmental issues, with occasional outdoor exposure to heat, cold, and environmental elements
• Physical demands: Manipulate, handle, feel, and control items or equipment. Able to read, write, and interpret written documents. Occasionally lift and move objects weighing up to 25 pounds.


Position Description
Executive Director
Small Business 


Tulsa’s leading business organization is filling the position of Executive Director, Small Business. Interested candidates should submit resume, cover letter and salary history to careers@tulsachamber.com. The Executive Director, Small Business Council is the first point of contact with Tulsa area businesses for the various chamber programs that are available to members and non-members.

This position is responsible for performing a full range of duties related to communicating with and building relationships with other business owners and corporate executives. Operates in an independent and creative way to promote and further the awareness of the Small Business programs through various marketing tools within the Tulsa business community. Promotes the Small Business Council and Mosaic initiatives and the programs that serve those stakeholders, i.e. Let’s Do Business Tulsa, Breakfast Network and the annual Small Business Awards.

The Tulsa Metro Chamber is the principal business-driven leadership organization improving the quality of community life through the development of regional economic prosperity. Through more than 3,000 member organizations, the Chamber represents more than 175,000 regional employees and utilizes 2,800 volunteers to achieve its mission. The Chamber represents the Tulsa region in job creation, visitor development, member services, education, workforce attraction and regional advocacy. In 2005, 2008 and 2010 the American Chamber of Commerce Executives named the Tulsa Metro Chamber as the nation’s best when it was selected as the Chamber of the Year.

Principal duties and responsibilities include: 

•  Maintains high visibility with the Small Business Council, ensuring the success of the Council through creative educational, programming and committee support. Oversees day to day activities of the Council, attends and facilitates all committee meetings, and works closely with Council to expand membership, and to manage, develop and maintain programming crucial to the support of the Council and small business.
•  Manages the "Let's do Business Campaign" (LDB) that includes promoting this program within our membership, and working with city and state purchasing entities to promote buy regional programs. Markets the program for increased participation by local companies. Maintains LDB website. Coordinates with all appropriate Chamber special events to market Let’s Do Business program.
•  Identify opportunities for growth in small businesses, focusing on target industries as determined by strategic plan. Develop and implement strategies for growth and expansion.
•  Create higher level partnerships with all entrepreneurial resource partners. Develop strategies for identifying best practices and for targeting programs for entrepreneurs. 
•  Maintains relationships with resource partners to promote Sourcelink as a business resource for small and emerging companies. Utilizes Sourcelink to promote, track and encourage entrepreneurial activity and small business growth in our region. Creating and maintaining periodic Sourcelink newsletter.
•  Supports business development and marketing of the organization’s products. 
•  Builds relationships with the Chamber stakeholders for all small business events and programs as well as defining specific goals for expanding their impact in the business community.
•  Work with Communication staff to improve the quality and visibility of marketing materials all small business programs. Coordinates and manages various special projects that require developing marketing material for promotion of the various small business chamber programs.
•  Work closely on marketing strategy and criteria for measurable results to maintain accountability for economic development related to the Tulsa's Future objectives. 
•  Assists in preparation and management of budgets and forecasting for small business programs.
•  Promotes organization at partner/association meetings and trade shows to promote all products.
•  Other duties and projects as assigned by Management.

Knowledge, Skills, Education and Abilities:
•  Bachelor degree in Business Administration, Economics, Finance, Marketing or Entrepreneurship required with 2 to 4 years of experience.
•  Excellent interpersonal skills, including public speaking.
•  Excellent project and team management skills.
•  Excellent verbal and written communications skills with extensive knowledge of grammar. 
•  Ability to manage multiple projects and objectives simultaneously and work under deadlines. 
•  Highly detail oriented with superior organizational skills. 
•  Aptitude for working with volunteers and building relationships at all levels of an organization. 
•  Working computer knowledge in Word, Excel, Outlook, and database management 
•  Ability to work a flexible schedule as needed
•  Travel may be required

Competencies:

Analytical – the individual measures trends and future trends for entrepreneurs, and reports useful information to management.
Problem solving – the individual identifies and resolves problems in a timely manner, and gathers and analyzes information skillfully.
Management skills – exhibits the ability to get along well with others, is open to new ideas, makes self available to staff, accept authority and responsibility and is customer service oriented.
Quality management – continuously looks for ways to improve and promote quality, and demonstrates accuracy and thoroughness.
Judgment – displays willingness to make independent decisions, exhibits sound judgment, makes timely decision, and accepts responsibility for results.
Planning/organizing – the individual prioritizes and plans work activities without supervision, uses time efficiently and develops realistic action plans.